Privacy policy

1. Who We Are

For the purposes of UK data protection law, Shop My Palette is the data controller of your personal information.

Our website is hosted by Shopify, which provides the ecommerce platform and related infrastructure that enables us to operate the Services.

If you have any questions about this Privacy Policy, you can contact us at:
hello@shopmypalette.com

2. The Personal Information We Collect

We may collect and process the following categories of personal information:

Information You Provide Directly

  • Your name and email address (for example, if you contact us)

  • Information you submit via forms or communications

  • Account details if you create an account (if enabled)

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Device type and browser information

  • Pages viewed and time spent on pages

  • Referral source

  • Interactions with links (including retailer links)

This information is collected using cookies and similar technologies.

Affiliate & Link Interaction Data

When you click on a retailer link, certain technical information may be shared with affiliate networks or retailers for the purpose of attributing commission.

We do not receive your payment details from retailers.

3. How We Use Your Personal Information

We use your information to:

  • Operate and improve the website

  • Provide curated product recommendations

  • Understand how visitors use our website

  • Respond to enquiries

  • Maintain website security

  • Support affiliate partnerships

  • Comply with legal obligations

Important: Purchases Through Retailers

Shop My Palette does not sell products directly.

If you purchase a product via a retailer link, the transaction takes place on the retailer’s website. We do not process payments, arrange shipping, or handle returns.

4. Affiliate Links & Retailer Tracking

Some links on this website are affiliate links.

This means that if you click on a link and make a purchase with a third-party retailer, we may earn a small commission at no additional cost to you.

When you click an affiliate link:

  • You may be redirected to a third-party retailer’s website.

  • The retailer and/or their affiliate network may use cookies or similar technologies to track your visit and any resulting purchase for commission attribution purposes.

We do not control how third-party retailers or affiliate networks process your personal data once you leave our website. Please refer to the retailer’s privacy policy for more information.

5. Cookies & Similar Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Understand how visitors use our website

  • Improve performance and user experience

  • Support affiliate partnerships by attributing purchases

Where required by law, we request your consent before placing non-essential cookies on your device.

You can manage your cookie preferences via our cookie banner.

6. How We Share Information

We may share personal information with:

Shopify

Our website is hosted by Shopify. Shopify processes certain data to provide hosting, infrastructure, analytics, and security services. You can read Shopify’s privacy policy at: https://privacy.shopify.com

Service Providers

Third parties who support our website operations (e.g. analytics providers, hosting services).

Affiliate Networks & Retailers

When you click retailer links, certain technical information may be shared for commission tracking purposes.

Legal Requirements

If required by law or to protect our rights and the security of the website.

We do not sell your personal information.

7. International Transfers

Some of the organisations we work with (including Shopify) may process personal data outside the United Kingdom.

Where we transfer personal data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Operate the website

  • Fulfil legal obligations

  • Resolve disputes

  • Enforce our terms

9. Your Rights (UK & EEA Users)

If you are located in the UK or European Economic Area, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (where processing is based on consent)

  • Request data portability

To exercise your rights, please contact:
hello@shopmypalette.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

10. Children

This website is not intended for children under 16. We do not knowingly collect personal data from children.

11. Security

We take reasonable technical and organisational measures to protect your information. However, no online transmission can be guaranteed to be completely secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page and the “Last updated” date will be revised accordingly.

13. Contact

If you have questions about this Privacy Policy or our privacy practices, please contact:

Shop My Palette
Email: hello@shopmypalette.com